Returns & Refunds

Refund and Return Policy

Last Updated: October 27, 2024

At Argan Planet, we want you to be fully satisfied with your purchase. If you are not completely happy with a product, please review our policy below to understand how we can assist you.

1. Eligibility for Returns
   To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. Returns must be initiated within 30 days of the delivery date.
2. Non-Returnable Items
   Certain items are not eligible for return, including:
   
   • Perishable goods
   • Items marked as final sale
   • Gift cards

1. How to Initiate a Return
   To start a return, please send a ticket through our email or return the item to the store you purchased it from. Our team will provide you with further instructions if needed.
2. Return Shipping Costs
   Customers are responsible for return shipping costs unless the item was damaged or defective upon arrival.

1. Refund Process
   Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [5-10] business days.
2. Late or Missing Refunds
   If you haven’t received a refund within the expected timeframe, please check with your bank or credit card company as it may take some time for the refund to be processed. If you still have not received your refund, please contact us.

If you received a defective or damaged item and need to exchange it, please send a ticket through our email or return to the store where you purchased it. Exchanges are subject to product availability.

Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.